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United States
North America · English
Enterprise-grade AI engagement for US insurers, banks, and financial services firms — compliant, scalable, and integrated with existing systems from day one.
- →Natural American English voice and text — no robotic IVR feel
- →VIN lookup, DMV registry, and CarFax integration for auto insurance
- →HIPAA and SOC 2 compliant for healthcare and financial services
- →Connects to existing CRM, AMS, and contact center infrastructure
Compliance: HIPAA · SOC 2 · CCPA · State insurance codes
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Latin America
LATAM · Spanish · Portuguese
EVA speaks the way Latin American customers actually communicate — via WhatsApp voice notes and conversational Spanish or Portuguese, not web forms or hold music.
- →Native Mexican, Colombian, Argentine, and Brazilian Spanish variants
- →WhatsApp-first engagement — the dominant channel across LATAM
- →REPUVE, RENAVE, and country-specific vehicle registry integrations
- →Local carrier API integrations: MAPFRE, GNP, Quálitas, AXA Mexico
Compliance: LFPDPPP · CNSF · CNBV · LGPD (Brazil)
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Europe
EU · Multi-Language
EVA adapts to Europe's multilingual landscape and stringent data privacy requirements — engaging customers in their language while meeting the continent's highest compliance standards.
- →English, Spanish, French, German, Italian, and Portuguese support
- →GDPR-compliant by design — data residency and consent management built in
- →IDD (Insurance Distribution Directive) awareness in EVA's advisory logic
- →Open Banking API compatibility for financial services use cases
Compliance: GDPR · IDD · PSD2 · Solvency II
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Asia
APAC · Multi-Language
Across Asia's diverse and fast-growing insurance markets, EVA engages customers on the channels they prefer — from WeChat and LINE to web — with language and compliance tailored to each country.
- →Mandarin, Japanese, Korean, Hindi, Bahasa, and Thai language support
- →WeChat, LINE, and KakaoTalk channel integration alongside web and mobile
- →Country-specific vehicle registry and identity verification integrations
- →Timezone-aware proactive outreach for renewal and upsell campaigns
Compliance: PDPA (Singapore) · APPI (Japan) · PDPB (India)